Company Analysis

eGain Corporation (EGAN)

Nasdaq: EGAN · Services-Prepackaged Software · Sunnyvale, CA · filing with the SEC since 1999
Grade5.6
◀ Past 6.6● Present 5.7▶ Future 4.9

Patents

US patents through Dec 31, 2025 · PatentsView, from the USPTO’s Open Data Portal · read Oct 27, 2026

16 patents granted to the 3 names below, as the owner printed on each patent when it was granted. A later sale, a lapse or an expiry is not read, so this is what was granted to eGain Corporation’s names, not what it holds today.

Patents granted
16
16 utility, 1976 to Dec 31, 2025
Granted in 2025
none
Against none in 2024 and 2 in 2023
Applications published
10
since 2001, to Dec 31, 2025
Names they are printed under
3
a former name, its own name
By yearGrantedApplications published
'12'14'15'16'17'18'21'23
Each pair is one calendar year. Applications are published about eighteen months after filing, so the newest years read low.
What they are aboutgrants since 2021
Telecommunications1
IT methods for management1
The main technology area of each patent, in the World Intellectual Property Organization’s 35 fields.
Under which name3 counted
eGain Communications Corporation a former name
US, as the owner printed on each patent
6 granted
6 published
eGain Corporation its own name
US, as the owner printed on each patent
10 granted
0 published
eGain Communications Corporation a former name
named as the applicant on its applications, in US
0 granted
4 published
Names not counted (1)
Exony Ltd.
No country is printed for it. 0 granted and 2 published under it are not counted.
Newest grantseach row opens the USPTO’s own copy
GrantedPatentTitleFieldOwner as printed
Nov 14, 202311,818,290System and method for automatic agent assistance based on real-time metricsIT methods for managementeGain Communications Corporation
Jan 24, 202311,563,851System and method for automatic measurement of interactivity score for customer-agent interactionTelecommunicationseGain Corporation
Nov 13, 201810,129,346Analyzing navigation with a webpageIT methods for managementeGain Corporation
Jul 31, 201810,038,748Method and system for multi-domain co-browsing in a C2C co-browse architecture through co-browsing functionality provided in a browser extension on a hostDigital communicationeGain Corporation
Jul 31, 201810,038,747Method and system for co-browsing in a B2C architecture through co-browsing functionality embedded in content of a content provider as initiated by a guest to a co-browse sessionDigital communicationeGain Corporation
Jul 31, 201810,038,746Method and system for co-browsing in a B2C2C co-browse architecture through co-browsing functionality embedded in content of a content provider as initiated by a host to a co-browse sessionDigital communicationeGain Corporation
Apr 24, 20189,953,012Method and system for web page markup including notes, sketches, and stampsComputer technologyeGain Corporation
Sep 12, 20179,762,523Enhanced communication of electronic remindersDigital communicationeGain Communications Corporation
Aug 1, 20179,723,037Communication associated with a webpageDigital communicationeGain Corporation
Apr 25, 20179,633,129Personal web display and interaction experience systemComputer technologyeGain Corporation
Newest applications publishedan application is a clue, never a plan
PublishedApplicationTitleFieldOwner as printed
Feb 11, 20212021/0044699SYSTEM AND METHOD FOR AUTOMATIC MEASUREMENT OF INTERACTIVITY SCORE FOR CUSTOMER-AGENT INTERACTIONTelecommunicationseGain Communications Corporation · patent 11,563,851 granted from it
Feb 11, 20212021/0044698SYSTEM AND METHOD FOR AUTOMATIC AGENT ASSISTANCE BASED ON REAL-TIME METRICSIT methods for managementeGain Communications Corporation · patent 11,818,290 granted from it
Mar 5, 20152015/0067181METHOD AND SYSTEM FOR MULTI-DOMAIN CO-BROWSING IN A C2C CO-BROWSE ARCHITECTURE THROUGH CO-BROWSING FUNCTIONALITY PROVIDED IN A BROWSER EXTENSION ON A HOSTDigital communicationeGain Communications Corporation · patent 10,038,748 granted from it
Mar 5, 20152015/0067180METHOD AND SYSTEM FOR CO-BROWSING IN A B2C2C CO-BROWSE ARCHITECTURE THROUGH CO-BROWSING FUNCTIONALITY EMBEDDED IN CONTENT OF A CONTENT PROVIDER AS INITIATED BY A HOST TO A CO-BROWSE SESSIONDigital communicationeGain Communications Corporation · patent 10,038,746 granted from it
Mar 5, 20152015/0067060METHOD AND SYSTEM FOR CO-BROWSING IN A B2C ARCHITECTURE THROUGH CO-BROWSING FUNCTIONALITY EMBEDDED IN CONTENT OF A CONTENT PROVIDER AS INITIATED BY A GUEST TO A CO-BROWSE SESSIONDigital communicationeGain Communications Corporation · patent 10,038,747 granted from it
Jan 8, 20152015/0012814PERSONAL WEB DISPLAY AND INTERACTION EXPERIENCE SYSTEMComputer technologyeGain Communications Corporation · patent 9,633,129 granted from it
Jul 24, 20142014/0207872COMMUNICATION ASSOCIATED WITH A WEBPAGEDigital communicationeGain Communications Corporation · patent 9,723,037 granted from it
Jul 17, 20142014/0201288INTERACTION USING CONTENTTelecommunicationseGain Communications Corporation · patent 9,197,681 granted from it
Jun 19, 20142014/0173393METHOD AND SYSTEM FOR WEB PAGE MARKUP INCLUDING NOTES, SKETCHES, AND STAMPSComputer technologyeGain Communications Corporation · patent 9,953,012 granted from it
Aug 2, 20122012/0198026PERSONAL WEB DISPLAY AND INTERACTION EXPERIENCE SYSTEMComputer technologyeGain Communications Corporation · patent 8,825,734 granted from it

A patent is counted where the owner printed on it when it was granted carries the company’s own name, a former name, the name of a subsidiary its annual report lists, or its own name with a patent-holding phrase (Technology Licensing, Intellectual Property and the like), once the legal form, case and punctuation are set aside, and prints a country that name counts in. PatentsView’s data are published under the Creative Commons Attribution 4.0 licence. Source: PatentsView's granted patents and pre-grant publications, disambiguated, from the USPTO's Open Data Portal, through Dec 31, 2025, read Oct 27, 2026.

SI Assistanton EGAN · research, not advice