Company Analysis

TTEC Holdings, Inc. (TTEC)

Nasdaq: TTEC · Services-Help Supply Services · Austin, TX · filing with the SEC since 1996
Grade3.9
◀ Past 4.7● Present 3.3▶ Future 4.3

The grade of TTEC Holdings, Inc.

Nine metrics read from its own filings, by tense
Headline grade
3.9/10
◀ Past4.725% of the headline
● Present3.345% of the headline
▶ Future4.330% of the headline

All three tenses have at least two readings, so the archetype blend applies as printed.

All nine metrics read as filed from the record.

◀ Past

What did they actually do?

4.7/1025% of the headline grade · 3 of 3 filed

Surviving crises

as filed
4.2/10

Has it survived what it has been through?

1 warning event since 2017; the latest 2022-03-01.

weight 45% of this tense · 42nd percentile among 18 sector filers · read for itself

From the record

TTEC Holdings, Inc.'s filings since 2017 show 1 warning event: a late-report notice (Form NT 10-K or NT 10-Q, the latest 2022-03-01) (its current reports).

A production reading, recomputed from the filings on every data build, read from EDGAR Nov 13, 2026.

Track record

as filed
6.3/10

What has it actually done, year after year?

+4.7% a year over 9 filed years; profitable in 7 of 9.

weight 33% of this tense · 63rd percentile among 18 sector filers · read for its customers

From the record

TTEC Holdings, Inc.'s 9 filed years say what it did: revenue went from $1.5 billion in fiscal 2017 to $2.1 billion in fiscal 2025, up 4.7% a year; it rose in 6 of 8 years; the deepest fall was 13% from fiscal 2023 to fiscal 2025; net income was positive in 7 of 9 of those years (its annual reports).

What it rests on

  • revenue growth over the filed span4.7%top 31% of its family
  • the share of years revenue rosetop 22% of its family
  • the share of filed years with a profitbottom 42% of its family
  • the deepest fall from a revenue peak13.2%top 36% of its family

A production reading, recomputed from the filings on every data build, read from EDGAR Nov 13, 2026.

Shareholder treatment

as filed
3.4/10

How has it treated the people who own it?

Share count grew 0.6% a year. 25% of cash flow returned. Insiders: 1 sales, 4 purchases.

weight 22% of this tense · 34th percentile among 14 sector filers · read for its shareholders

From the record

Over the 3 fiscal years to 2025-12-31, TTEC Holdings, Inc.'s diluted share count grew about 0.6% a year, and dividends and buybacks returned about 25% of its operating cash flow over 3 years (its filed statements). Its officers and directors filed 1 sale and 4 purchases of their own stock on the open market in the year to 2026-10-06, buying about $420 thousand (their Form 4 filings).

What it rests on

  • the share count over the yearsbottom 36% of its family
  • cash returned against operating cash flowbottom 32% of its family

A production reading, recomputed from the filings on every data build, read from EDGAR Nov 13, 2026.

● Present

What are they doing right now?

3.3/1045% of the headline grade · 3 of 3 filed

Financial health

as filed
1.0/10

Is it financially healthy right now?

ROE -170%: lost 170¢ per shareholder dollar. Leverage 92%: owes 92¢ per asset dollar.

weight 33% of this tense · 10th percentile among 18 sector filers · read for itself

From the record

Return on equity: in the fiscal year ended 2025-12-31, TTEC Holdings, Inc. lost about 170 cents for every dollar of shareholders' money. Leverage: it owed about 92 cents per dollar of assets, and net share issuance: its share count grew 1.3% over the year (the filed statements).

What it rests on

  • what it owes per dollar of assetsbottom 14% of its family
  • return on equitybottom 3% of its family
  • the share count against the year beforebottom 14% of its family

A production reading, recomputed from the filings on every data build, read from EDGAR Nov 13, 2026.

Industry position

as filed
4.5/10

How strong is its position in its industry?

bottom 45% of 18 in its family; net margin -9%.

weight 45% of this tense · 45th percentile among 18 sector filers · read for its customers

From the record

TTEC Holdings, Inc.'s standing among 18 graded names in its industry family: revenue of $2.1 billion in fiscal 2025 ranks in the top 42% by size; a net margin of -9% ranks in the bottom 19%; revenue growth of -4.4% a year over the last 3 filed years ranks in the top 42% (its annual reports).

What it rests on

  • revenue against the family$2.14Btop 42% of its family
  • net margin-9.0%bottom 19% of its family
  • three-year revenue growth-4.4%top 42% of its family

A production reading, recomputed from the filings on every data build, read from EDGAR Nov 13, 2026.

Leadership

as filed
4.2/10

What are the people in charge doing?

bottom 42% of 16 in its family for leadership.

weight 22% of this tense · 42nd percentile among 16 sector filers · read for its shareholders

From the record

TTEC Holdings, Inc.'s leadership, from its insiders' filings and its current reports: no one files under a chief executive's title, so that part is not read; the 12 officers and directors filing in the last fifteen months have been on the record a median of 8 years (bottom 37%); 8 officer or director changes were reported on Form 8-K since 2023-11-13, against the 12 people in charge now (bottom 47%; fewer changes for each person reads higher) (the Form 4 record, its Form 8-K reports). Years count from a person's first filing in the SEC's data sets, which begin in 2006, so each is a floor.

What it rests on

  • officer and director changes on Form 8-K, against the people in charge8 in three years among 12 peoplebottom 47% of its family
  • the median years the people in charge have filed8.0 yearsbottom 37% of its family

A production reading, recomputed from the filings on every data build, read from EDGAR Nov 13, 2026.

▶ Future

What are they set up to do next?

4.3/1030% of the headline grade · 3 of 3 filed

Room to expand

as filed
6.9/10

How much room does it have to grow?

top 31% of 17 in its family for room to expand.

weight 33% of this tense · 69th percentile among 17 sector filers · read for itself

From the record

TTEC Holdings, Inc.'s room to grow, from the newest filed statements (fiscal 2025): cash of $83 million against no long-term debt tagged leaves 5.5% of its assets as net cash, top 26% of its family; cash from operations less capital spending is 3.9% of revenue (top 36%) (its annual report).

What it rests on

  • cash less debt against assets5.5%top 26% of its family
  • cash from operations less capital spending against revenue3.9%top 36% of its family

A production reading, recomputed from the filings on every data build, read from EDGAR Nov 13, 2026.

Growth drivers

as filed
2.9/10

What could actually drive growth from here?

bottom 29% of 18 in its family for growth drivers.

weight 33% of this tense · 29th percentile among 18 sector filers · read for its customers

From the record

TTEC Holdings, Inc.'s growth drivers, from the filed years to fiscal 2025: revenue grew -4.4% a year over the last three filed years against 4.7% over all 9, slowing (bottom 31% of its family); the newest year grew -3.2% (bottom 36%); capital spending grew -23.2% a year (bottom 21%) (its annual reports). TTEC Holdings, Inc. reported 2 lines of business in fiscal 2025: Ttec Engage at $1.7 billion (78%), Ttec Digital at $469 million (22%); 1 of 2 grew against the year before (its annual report).

What it rests on

  • three-year growth against the whole span-9.1 points a yearbottom 31% of its family
  • the newest year's revenue growth-3.2%bottom 36% of its family
  • three-year growth of capital spending-23.2%bottom 21% of its family

A production reading, recomputed from the filings on every data build, read from EDGAR Nov 13, 2026.

Expectations vs reality

as filed
3.0/10

Did its newest year beat what its own record pointed to?

bottom 30% of 17 in its family for expectations against reality.

weight 33% of this tense · 30th percentile among 17 sector filers · read for its shareholders

From the record

TTEC Holdings, Inc.'s newest year against its own record: revenue of $2.1 billion in fiscal 2025 came in 1.8% above the $2.1 billion its prior three years' pace pointed to (bottom 26% of its family); net income of $192 million against a prior three-year average of $70 million (bottom 32%); a net margin of -9% against -3.3% before (bottom 32%) (its annual reports).

What it rests on

  • revenue against the prior three years' pace1.8%bottom 26% of its family
  • net income against the prior three years' average-176%bottom 32% of its family
  • net margin against its prior average-5.7 pointsbottom 32% of its family

A production reading, recomputed from the filings on every data build, read from EDGAR Nov 13, 2026.

The grade is the company against its own industry, from its filings. It is not a view on the share price. How the grade is made

SI Assistanton TTEC · research, not advice