Patents
US patents through Dec 31, 2025 · PatentsView, from the USPTO’s Open Data Portal · read Oct 27, 2026
49 patents granted to the 4 names below, as the owner printed on each patent when it was granted. A later sale, a lapse or an expiry is not read, so this is what was granted to TTEC Holdings, Inc.’s names, not what it holds today.
Patents granted
49
49 utility, 1976 to Dec 31, 2025
Granted in 2025
1
Against 1 in 2024 and 5 in 2023
Applications published
26
1 of them in 2025
Names they are printed under
4
a former name, its own name, a subsidiary
By yearGrantedApplications published
'09'10'11'12'13'14'15'16'17'18'20'22'23'24'25
Each pair is one calendar year. Applications are published about eighteen months after filing, so the newest years read low.
What they are aboutgrants since 2021
Computer technology3
Digital communication3
Control2
The main technology area of each patent, in the World Intellectual Property Organization’s 35 fields.
Under which name4 counted
TELETECH HOLDINGS, INC. a former name
US, as the owner printed on each patent. 2 more under the same name are not counted (printed in JP)
21 publishedTTEC Holdings, Inc. its own name
US, as the owner printed on each patent. 2 more under the same name are not counted (printed in JP)
1 publishedTTEC Digital, LLC a subsidiary
US, as the owner printed on each patent
3 publishedTTEC Services Corporation a subsidiary
US, as the owner printed on each patent
1 published
Newest grantseach row opens the USPTO’s own copy
| Granted | Patent | Title | Field | Owner as printed |
|---|
| Apr 8, 2025 | 12,273,431 | Integrated orchestration of intelligent systems | Digital communication | TTEC Digital, LLC |
| Mar 12, 2024 | 11,930,097 | Integrated orchestration of intelligent systems | Digital communication | TTEC Holdings, Inc. |
| Aug 29, 2023 | 11,743,118 | Configurable cloud-based routing | Digital communication | TTEC Holdings, Inc. |
| Jun 13, 2023 | 11,675,779 | Enhanced high performance real-time relational database system and methods for using same | Computer technology | TTEC Holdings, Inc. |
| May 23, 2023 | 11,657,727 | Intelligent systems based training of customer service agents | Control | TTEC Holdings, Inc. |
| May 23, 2023 | 11,657,041 | Enhanced high performance real-time relational database system and methods for using same | Computer technology | TTEC Holdings, Inc. |
| Apr 11, 2023 | 11,625,405 | System and method for object-oriented pattern matching in arbitrary data object streams | Computer technology | TTEC Holdings, Inc. |
| Mar 22, 2022 | 11,282,405 | Intelligent systems based training of customer service agents | Control | TTEC Holdings, Inc. |
| Oct 9, 2018 | 10,097,644 | Method for connecting a user with an agent based on workflow stages of a workflow dynamically created using a workflow template | Telecommunications | TELETECH HOLDINGS, INC. |
| Aug 7, 2018 | 10,044,866 | Method for connecting users with agents based on user values dynamically determined according to a set of rules or algorithms | Telecommunications | TELETECH HOLDINGS, INC. |
Newest applications publishedan application is a clue, never a plan
| Published | Application | Title | Field | Owner as printed |
|---|
| Jan 30, 2025 | 2025/0039283 | CONTACT CENTER ADHERENCE AND COMPLIANCE SYSTEM | Digital communication | TTEC Digital, LLC |
| Jun 27, 2024 | 2024/0214474 | INTEGRATED ORCHESTRATION OF INTELLIGENT SYSTEMS | Digital communication | TTEC Digital, LLC · patent 12,273,431 granted from it |
| Jun 30, 2022 | 2022/0208015 | INTELLIGENT SYSTEMS BASED TRAINING OF CUSTOMER SERVICE AGENTS | Control | TTEC Holdings, Inc. · patent 11,657,727 granted from it |
| Apr 14, 2022 | 2022/0116485 | INTEGRATED ORCHESTRATION OF INTELLIGENT SYSTEMS | Digital communication | TTEC Digital, LLC · patent 11,930,097 granted from it |
| Apr 9, 2020 | 2020/0111377 | INTELLIGENT SYSTEMS BASED TRAINING OF CUSTOMER SERVICE AGENTS | Control | TTEC Services Corporation · patent 11,282,405 granted from it |
| Jan 23, 2014 | 2014/0022328 | METHOD FOR PROVIDING SUPPORT WITH ASSOCIATES ANYWHERE AND NOTIFICATIONS | Digital communication | TELETECH HOLDINGS, INC. · patent 9,245,287 granted from it |
| Aug 29, 2013 | 2013/0223614 | METHOD FOR PROVIDING SUPPORT SERVICES USING MULTI-CHANNEL NAVIGATOR AND ROUTE SEQUENCES | Computer technology | TELETECH HOLDINGS, INC. · patent 8,942,369 granted from it |
| Jul 4, 2013 | 2013/0173687 | METHOD FOR PROVIDING SUPPORT SERVICES USING CONSUMER SELECTED SPECIALISTS AND SPECIALIST RATINGS | Telecommunications | TELETECH HOLDINGS, INC. · patent 8,874,636 granted from it |
| Apr 11, 2013 | 2013/0089848 | METHOD FOR PROVIDING LEARNING COURSES VIA A SERVICE CENTER SUPPORTING A VARIETY OF PRODUCTS | Control | TELETECH HOLDINGS, INC. · patent 9,336,687 granted from it |
| Mar 21, 2013 | 2013/0073403 | METHOD FOR ACTIVATING SERVICES ASSOCIATED WITH A PRODUCT VIA A SERVICE CENTER SUPPORTING A VARIETY OF PRODUCTS | Digital communication | TELETECH HOLDINGS, INC. · patent 9,173,090 granted from it |
What it applied for, 2024 to 2025: Digital communication 2.
A patent is counted where the owner printed on it when it was granted carries the company’s own name, a former name, the name of a subsidiary its annual report lists, or its own name with a patent-holding phrase (Technology Licensing, Intellectual Property and the like), once the legal form, case and punctuation are set aside, and prints a country that name counts in. PatentsView’s data are published under the Creative Commons Attribution 4.0 licence. Source: PatentsView's granted patents and pre-grant publications, disambiguated, from the USPTO's Open Data Portal, through Dec 31, 2025, read Oct 27, 2026.